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| Hyperion Books for Children / Disney Book Group Book Ordering Policy |
Disney Book Group is distributed by HarperCollins Publishers. We are happy to extend special terms for books ordered for resale at an author appearance. Trade and paperback editions are available at a 40% discount off the list price. Books are fully returnable. You pay only for those you sell and return the rest. If your order comes to $350 before the discount is applied, HarperCollins will pay the cost of shipping your order to the hosting organization. Your organization is responsible for the cost of shipping unsold books back to the warehouse; any shipping method you choose will be fine.
To place an order, please call our toll free Customer Service phone number: 1-800 242-7737. Be sure to state that you are ordering books for an author appearance in your school or library, and get the name of the person you order the books from. The Customer Service rep will require your name, phone number, your organization's name, and address. Please also provide a purchase order number or credit card number when placing your order. We request that you place the order at least four to six weeks prior to the appearance date. If any problems occur during the placing of your order, please ask the Customer Service rep for the Customer Service supervisor. If you don't receive your order at least a week in advance of the visit, please contact the person you spoke to originally in our Customer Service again. If you have any problems, please feel free to contact the following people in School and Library Marketing:
Hallie Patterson at 212-807-5829, Hallie.Patterson@disney.com
Angus Killick at 212-633-4420, angus.killick@disney.com
Payment and Returns
Payment should be made after the appearance. If you are returning books, we prefer to deduct the dollar amount calculated for the books you are returning. If you like, you can do the calculations for the returns right on the invoice. Send your check for the books sold, along with the invoice itself, to the following address:
Disney Book Group
c/o HarperCollins Publishers
P.O. Box 360846
Pittsburgh, PA 15251
The above address also appears on the upper left corner of the invoice. Important Note: HarperCollins must add sales tax where applicable. In the event you have been charged tax and you are eligible for a tax exemption, please enclose a copy of your tax exemption certificate and subtract the tax from your payment.
Unsold books may be returned via the shipping method of your choice to the address below. Be sure to include a note with the unsold books stating the invoice number, the titles enclosed, and the quantity of each title being returned. Our returns address is:
Disney Book Group
c/o HarperCollins Returns Center
2205 Lincolnway
LaPorte, IN 46350
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